I ordered a product online, and my credit card was billed that same day. I was promised a UPS Notification within 2-5 business days. No product, no UPS Notification.
I e-mailed an inquiry to their e-mail address and recieved no response. I called them several times to follow-up on the status of my order, and I was told: "we had a back order on that item, those all went out over the weekend and you should have it by the end of the week". This was the only reply I was to receive the other 2 times I called.
After calling for a 3rd time on 2/13/04, I find out that they're 1-800 number has been disconnected, as has their number listed on their webside for receiving orders.
I'm only out $20... I feel bad for those customers that ordered a larger purchase!
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