A man from a company called 24 7 PC Care cold called me stating they were responding to Microsoft error reports from my home pc. They said that my computer wasn't running properly because it had Malware issues.
With me on the phone he accessed my pc and showed me the problems. Up until this point I had not been informed that there was a cost for this. When he said the cost was 82 I said that I hadn't realised the cost and therefore I didn't want it. He accused me of being a liar and said that I had agreed to pay and that I was wasting his time (despite the fact that he had called me in the first place).
He then proceeded to remove the software he had installed following my request. However, when this process was completed my computer no longer functioned correctly and as an amateur pc user I was unable to rectify it myself. I am convinced that because I refused to pay they did something to my computer to ensure it would not operate.
As a result I was pressured to accept the software and pay the money in order to have my computer back the way it was before he messed around with it.
Having seen other reports on this site about the same thing I now realise that it was a scam but I remain 82 out of pocket and very angry. I am convinced that my slow running pc is a result of this issue.
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