» Miscellaneous » Complaint / Review: ITech Line in Bethesda, MD - Consumer Report. #984872

Complaint / Review
ITech Line in Bethesda, MD
Consumer Report

I was informed by I Tech that they represented Microsoft. If I signed a 3 year agreement for $300.00 they would monitor my computer and give me virus protection. They said that I needed anti malware software. I was told twice that it was installed as they had to fix my computer twice. They said somewhere that it was under Microsoft security essentials. I am not computer savy and thought they had installed protection software, until my computer started acting up again. I ran antimalware and found 2 viruses to be removed... Then again it happened and it said that Antimalware need to be updated which I DID. They were supposed to keep my computer virus free and protected and did not. I also later found that automatic malware protection had been turned off. Dell called me 111012 to ask me if I was having problems with my computer and showed me all the cookies and viruses etc. And that my computer had been broken into. (My computer is a Dell)... Why was Microsoft sending me to their ITECHLINE.? And why was it not protected for $300.00.? I am extremely upset that I paid such a company who scammed me.

Offender: ITech Line in Bethesda, MD

Country: USA   State: Maryland   City: Bethesda   ZIP: 20817
Address: 6701 Democracy Blvd Suite 300
Phone: 8884015742, 8886344288, 8882965002

Category: Miscellaneous


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