Complaint / Review
Q Toner
Company Shipped Wrong Product & Refused Me A Refund

QToner solicited me by internet and email to order toner products from their company.

I ordered a maximum capacity toner cartridge for my Brother 2170W (brand new printer).

QToner shipped me a printer carriage for my brand new printer instead of toner.?!
It was shipped from a California warehouse for this Florida company.

I tried numerous times to email and call QToner, but they avoided me and did not
return my inquiries to get the order right or refund my money ($55.21 $12.00=$67.21)

The return phone number on the shipping label was bogus (222) 222-2222.

Using the address on the return shipping label, I shipped the product (a printer carriage)
back to the company at my own expense ($12.00?) to their "Carriage Distribution Office
in Santee, California.

I ordered "high capacity toner" and not a printer carriage.

My repeated attempts to reach QToner for a refund of my $67.21 have been ignored
from their Florida offices.

I request that they send me a refund check and call me or email me to make arrangements
to refund my money ASAP.

Thank you!