So the back story of my involvement with the company:
My mother had used them for her ebay business and saw they had a turnkey option and thought it would be a good idea for me to try, since I am disabled and cannot work your typical position. After investing about $500 for them to build the website and get everything set up, I started running into problems.
First, their customer service is terrible. They never answer the phone and NEVER call you back. You have to e-mail them or fill out a form and wait for them to get back to you, and they do not if it is concerning financial mistakes they make.
They make you buy a low-grade security certificate through them, but the just 'suggest' you buy it through them on the website. I got a better certificate for cheaper through another company and the refused to generate the code so I could apply it to my website. I had to cancel my order and make a new one through them, delaying the opening of my website while they were still charging my account for fees.
The 'turnkey' website is full of errors. From coding mistakes to omitting words and letters, making it not-so-much turnkey when you have to go through and edit every single piece of text they put in.
When I was finally good to go, and had an order to my website, there isn't supposed to be a drop shipping fee for turnkey customers through their wholesale site. They tell you how to bypass it, but their method does not work, and they never got back to me about refunding me the fee because their guide was incorrect.
I had created a paypal credit card specifically for this company, and I only ever used it through purchasing with this company and only one time. A few days later there was an attempt to purchase plane tickets through the Emirates airline on that card. None of my other cards have been compromised.
Finally having had enough, I contacted them both by phone and e-mail to cancel my turnkey services and never heard back from them. I had to call my bank and cancel my debit card just to get them to stop taking money out of my bank account.
Stay well away from these guys. 100% ripoff.
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