These rats. I bought a dell computer on December 18. Although I don't specifically remember recieving a free 6 month MSN online dialup service (Microsoft online servi bill. Ms.net WA) with my computer purchase, I sure as #$@! Didn't know that this service would automatically begin charging me 21.95/month for this service, and I sure as %$#@! Never gave anyone authorization to use my credit card # to do this.
I finally was able to contact MSN Billing support today. They acknowledged that I never accessed my account, and that I'd been screwed. BUT, even though MSN pocketed the money, they will not offer me a refund! They gave me a billing investigations fax #... Rats.
0 comments