Usacomplaints.com » Internet & Web » Complaint / Review: AT&T DSL Internet - Disconnected, Charged Without Permission, Calls Transferred and Dropped. #655748

Complaint / Review
AT&T DSL Internet
Disconnected, Charged Without Permission, Calls Transferred and Dropped

I have been a dsl customer and ATT as service provider sucks. I have never been so aggravated with a company in my life. I get disconnected from your service, which was your fault, then when I do try to get my service back, you say that I can't. I paid my bill by phone, then you take money from my account without my permission more than twice. I kept getting over charged but no one knows why and it never got fixed. When I do call, I get transferred place to place and get hung up on. Of course I get promised that my call will be returned if it happens, but it doesn't. The one time it did, I got transferred then hung up on. I could understand a couple of reps not helping me out but it seems that this is just ATT's policy.



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