Usacomplaints.com » Internet & Web » Complaint / Review: Pcsurplusonline.com - Sent me wrong item worth $0, wants me to pay to return to get $4.20 refund. #649633

Complaint / Review
Pcsurplusonline.com
Sent me wrong item worth $0, wants me to pay to return to get $4.20 refund

I ordered 7 USB ethernet adapters, I received 6 and 1 pci ethernet adapter of which is no use to me and has no wholesale value.

Seller says I must pay return shipping for the errantly shipped adapter to get a refund.

Seller does not have another usb adapter to send.

Seller only offers $1.25 (even though 1/7 of $9.95 = $1.42).

Seller owes me 1/7th of shipping/handling as well.

Proper refund should be $4.21

Jordan answers the phone... Average hold time is 5 minutes.

Very rude.

Was calm and patient. Was hung up on.

Had to file an eBay case against them.

Previous feedback indicates similar problems and frustrations.


Offender: Pcsurplusonline.com

Country: USA   State: Pennsylvania   City: Harrisburg
Address: 1800 Paxton St
Phone: 8667844400
Site:

Category: Internet & Web

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