Usacomplaints.com » Internet & Web » Complaint / Review: Century Link - Internet - Liars/Cheaters/Fraud. #645509

Complaint / Review
Century Link - Internet
Liars/Cheaters/Fraud

We also had this issue, We were informed that people could be billed 34$ per month for web, these were providing us a unique offer since we informed them before we got it connected to overlook it. You notice they delivered a vehicle over, but no body actually arrived and called our bell or bumped on our door. Our mother and cousin noticed the vehicle departing our condo complex. We subsequently named to determine why the vehicle was there (we were designed to obtain the web connected that evening), they stated we weren't planned to obtain it connected for another week. And yet, no body (obviously we got delivered around to everybody) understood why the pickup was there, We didn't obtain a simple solution until my spouse confronted to contact law enforcement and record a suspicious car. They assured us we'dnot be under any agreement, and they were providing people a greater rate web in a less expensive because of all of the issues we'd. We were informed we're able to purchase our very own device/hub. Therefore We did in the place of spend 5$ per month for theirs. Nicely when we did not get web during that hub/modem we would contact they'd claim because itis not their device/router they cannot help us. Therefore we delivered our device/hub plus they were to deliver us a totally free one, following day delivery, without any cost to us, except the 5$ per month. While THAT modem ultimately arrived (about 5days later). The Web NEVERTHELESS would not work. They ultimately delivered somebody to have a look at it, and also the man who arrived stated that no body had actually rose the telephone post and hooked it as much as the condo!!! He assisted us obtain the modem put up, but since I've a macbook they mightnot (for whatever cause, never had this issue after I was at my parents home with cable net through the neighborhood cable organization) create a instant code that caused my Mac so we'd togo by having an unprotected community. Along with that, whenever we obtained our first statement, it had been more than 100$ they stated these were charging us per month and half ahead of time, no body ACTUALLY informed us that they'd do that. AND there were the installation costs we were GUARANTEED we'dnot have. They stated they'd repair our bill, we never obtained a fixed bill. Therefore we did not spend it. Today, our web is switched off, They reveal we're Under a that people NEVER CLOSED or decided to OR noticed any paperwork stating we were under one. If we split this agreement, that once more we never decided to, its 200$!! AND we've to pay for what we still owe (which they're today saying is 50$ per month) along with that, of course if we-don't spend everything at the same time they'll deliver us to selections. They deduced that my spouse and that I are fools since we stated because we never obtained a fixed statement we did not pay since we didn't UNDERSTAND WHAT to pay for, they stated 'which means you simply DidN't pay your expenses?!' and of course we were informed a lot of various things, for example if we spend 65$ we are able to have it switched back on, then another person stated it'd not be switched on till anything we owe is compensated. Therefore We Are told inconsistent items that we don't understand that will be accurate. We were spoken right down to, we were lied to concerning the cost we were designed to spend, and concerning the agreement we were initially informed we'd not need, which evidently unfamiliar to us till we named to stop we're under. And today we're caught until after Sept within this agreement. The Moment it's up we're UNDOUBTEDLY changing to the neighborhood cable organization, atleast there we will not be robbed and lied to. Additionally we're informing our relatives and buddies of our HORRIBLE experience with Millennium link. This really is ABSURD, I've noticed SEVERAL issues which are just like mine. They TRICK one to get under agreement after which wont allow you to out! Confirming them to higher business agency that is without a doubt!


Offender: Century Link - Internet

Country: USA   State: Ohio

Category: Internet & Web

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