Ok so it started last year aug or oct I started having small issues with billing and other service issues
I spent a month trying to get it sort out. Then I decided to upgrade my service. To triple play and I had asked the rep will there be any other charges or prorated charges
I was told no my bill would be 125 *give or take * I said ok and went ahead with the upgrade
Then I get my bill and it is 250 dollars and all they can say is well we prorated you plus your previous months bill I spent entire month of dec including xmas eve dealing with this poor customer service
Then I just said screw it canceled my service and told them I will not pay *not that I could give my low income * but they still insist on trying to charge me
There support is so crappy it is like talking to a brick wall 1 person saids something then another saids something else. I really wish some 1 would shut them down for good they are ripping people off
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