Flippa banned my account, because we opposed a racial comment made by one user who was a friend of owner of Flippa.
Flippa promised us to refund the listing fees. So far we have not received anything. You may read more about the incident below.
I was asking the support again and again as they were keeping on closing my support tickets as "RESOLVED" without even answering.
Please go through below. Flippa is racial organization - they discriminate based on race...
I have had a bad situation with Flippa.
They are discriminating users by race..
I am using Flippa since july 17th. And I had 100% positive feedback and 11 trust rating.
All of the sudden, I had an user contact me through Skype (I had given my Skype details in my listing). He was asking me to disclose some specific details before sale and I said that I can not do before sale. He asked me for a sale outside Flippa. Since it will violate terms of Flippa, I rejected his request.
Immediately he started threatening me saying that he knew someone close to the owner of Flippa and I will be banned from Flippa..
He started posting bad public comments about me (almost 31 comments within 1 hour) and I reported this to Flippa.
They did not take action on him and suspended my account stating that he complained that I did not deliver all contents of my listing.in fact, he has not even placed a single bid in any of my listings.
Please see my conversation with Flippa Support below and suggest me what should I do?
I am thinking of taking this to media and government as it is purely based on racial discrimination.
Thank you
Re: Account Suspended
IPSP India
Dec-30 06:28 pm
Hi,
May I know the names of users, so that I can explain my side of the issue.
Thank you
& Original Message &
From: Flippa.com
Sent: Thu, 30 Dec 04:18: 33 Localtime
Subject: Account Suspended
Hi IPSP India,
Your account has been temporarily suspended for guideline violations.
Further complaints of listing contents non-delivery from 2 users - account suspended until user issues are resolved.
If you believe a mistake has been made on our part please feel free to email us
at [email protected]
Kind Regards,
Flippa Customer Support
http://flippa.com / - The leading marketplace for buying and selling websites.
Comments
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IPSP India
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I could not see even a single dispute in any of my listings.
Can you please explain why my account was suspended, when there are not even a single dispute?
Thank you
Dec-30 2010 11:46 pm.
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Flippa Customer Support
Flippa
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Thanks for contacting Flippa Customer Support.
Your account has been again suspended due to complaints by 2 Flippa users that the contents of listings purchased through you have not been received, or have been received after considerable delay not in their entirety.
The 2 users are " UCashCow " and " basicnet ".
You have until 5pm AEDST on Friday 7th January to have these issues resolved, otherwise we will be placing a permanent ban on your account.
We will only reactivate your account if we have received email confirmation from the users who have lodged complaints that all issues have been resolved.
Please do not send further correspondence explaining your side of the issues - simply resolve the issues, and get back to us.
Kind Regards,
Flippa Customer Support.
Dec-31 2010 08:16 am.
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IPSP India
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It is ridiculos. UCashCow was never a bidder or buyer in any of my listings. How can you say that he complained about me?
In fact, me and user "ces" complained about UCashcow as he was spamming my listing saying that ces asked to do.
I strongly condemn the act of Flippa in siding with a person not related to any of my listings. Is this justice?
Thanks
Dec-31 2010 08:20 am.
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IPSP India
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Please kindly answer this...
How can I resolve issue with UCashcow when he was neither a buyer nor a bidder?
At least show me a listing which I sold to UCashcow...
I had lot of respect with Flippa Support, but you are just ignoring me for no reason of mine...
Dec-31 2010 08:53 am.
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Flippa Customer Support
Flippa
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Thanks for contacting Flippa Customer Support.
We're confirming information from user " UCashCow " at present.
Please proceed to resolve your issues with user " basicnet ".
Kind Regards,
Flippa Customer Support.
Dec-31 2010 09:02 am.
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IPSP India
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I am sorry... But I am thinking that it is a racial issue than actual issu
You suspended my account last time based on complains from users 'hard2find' and 'ces'. And I proved that hard2find was never a bidder or buyer in any of my listings and 'ces' agreed that I delivered everything and it was his oversight.
Now you are saying that you are confirming information from user 'UCashcow'. It will not take more than few minutes to check if he was ever a bidder or buyer in any of my listings.
You are asking me to resolve issues with 'basicnet'. I clearly mentioned in the listings and I delivered what is listed.in private message and active discussion, I even offered to issue full refund.
What more can I do, if he is not accepting any of my solutions including full refund?
Thank you
Dec-31 2010 09:07 am.
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IPSP India
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Please provide me a solution for the above request. UCashcow was never a buyer or bidder and I delivered everything listed in my listing to Basicnet. Please see private messages and you can understand the issue.
If you want to ignore me for any other reason (race, country or something like that), please do let me know and I will not come and post again or list anything for sale in Flippa.
Thank you
Dec-31 2010 09:20 am.
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Flippa Customer Support
Flippa
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We'll provide further information to you, after receiving some more information from user " UCashCow ".
Flippa Management is now directly reviewing your account access.
Dec-31 2010 09:32 am.
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IPSP India
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Oh my god. UCashcow was neither a buyer or bidder in any of my listing. And why should you wait for information from him when he was nowhere related to any of the sales?
He was claiming in one of his spam comments that he knew someone close to the owner of Flippa. You can see that in my private messages and Deleted Public Comments.
Is this a reason for waiting for information from a person who is not related to my listings?
Thank you
Dec-31 2010 09:37 am.
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IPSP India
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What should I do then? Please let me know... Why should be my account suspended based on a complaint received from Ucashcow? And why should you wait for information from ucashcow when he was not a buyer or bidder? You can see that yourself that he never bid or buy anything from me...
At least tell me what should I do?
Thank you
Dec-31 2010 09:48 am.
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Flippa Customer Support
Flippa
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While we receive information from " UCashCow ", you can proceed to contact user " basicnet " to attempt to resolve their issues.
Dec-31 2010 09:54 am.
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IPSP India
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Why should you need information from UCashCow when he is not a buyer in any of my listings?
Quick responses by email, good communication, all information provided that was asked for. Fine. Positive Buyer: basicnet Private Thu, Dec 16
This is what basicnet left in feedback after receiving the listed items and additional items (other than what was listed).
It is still avaiable in my feedback profile. How can you accept a complaint after almost 2 months, when the same user left a positive feedback stating that he got all information that was asked for?
Dec-31 2010 09:59 am.
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IPSP India
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Why should you need information from UCashCow when he is not a buyer in any of my listings?
Quick responses by email, good communication, all information provided that was asked for. Fine. Positive Buyer: basicnet Private Thu, Dec 16
This is what basicnet left in feedback after receiving the listed items and additional items (other than what was listed).
It is still avaiable in my feedback profile. How can you accept a complaint after almost 2 months, when the same user left a positive feedback stating that he got all information that was asked for?
Quick responses by email, good communication, all information provided that was asked for. Fine. Positive Buyer: basicnet Private Thu, Dec 16
This is what he left in feedback after receiving the listed items and additional items (other than what was listed).
It is still avaiable in my feedback profile. How can you accept a complaint after almost 2 months, when the same user left a positive feedback stating that he got all information that was asked for.
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You are marking this as SOLVED when the request is not even answered.
Is this because I am Indian? Can you please tell me why should you wait for information from Ucashcow, when he did not even place a single bid in any of my listings? Is this because racial difference?
Please reply. And give me a solution instead of just marking this as solved, when it is not actually solved.
Thank you
Dec-31 2010 11:28 am.
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You are marking this as SOLVED when the request is not even answered.
Is this because I am Indian? Can you please tell me why should you wait for information from Ucashcow, when he did not even place a single bid in any of my listings? Is this because racial difference?
Please reply. And give me a solution instead of just marking this as solved, when it is not actually solved.
Thank you
Dec-31 2010 11:28 am.
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You are marking this as SOLVED when the request is not even answered.
Is this because I am Indian? Can you please tell me why should you wait for information from Ucashcow, when he did not even place a single bid in any of my listings? Is this because racial difference?
Please reply. And give me a solution instead of just marking this as solved, when it is not actually solved.
Thank you
Dec-31 2010 11:28 am.
Is this a right way of answering customer request? Who is "UCashCow" in respect of my listings?
Why should you suspend my account when I have had no sales with him?
Is this not my basic right to ask, when I am told that I am suspended because someone who have not even placed a bid in any of my listings had complained?
If I do not get a resolution, I am sorry that I have to consider this as racial attack on me..
It is my basic right to explain my side to you when I am punished for no reason.
Thank you...
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