I had been going offshore and so I shut my web bill with Comcast on sep 10 at-one of the shops. Was told my outstanding balance is $66 and that I may have a credit to my consideration of $6. Actually got a bill for that final which displays 0 stability.
Only so happened that I've a pal which was assisting me gather my email in the USA. Among the email was from the debt collector, gathering $26 for Comcast!!! Also it was a notice to deliver bad-debt towards the credit bereau.
I called Comcast to obtain a reason. They stated that the payment period wasn't around and that I was to anticipate another statement.
I mentioned the Comcast men in the outlett didn't inform me I had been designed to get another statement. The things they explained was that I had been completed about the cost and that I am designed to get a credit. You know what payment department explained... She explained, nicely, they men in the shop aren't the payment specialists. You ought to have named us, the payment office to explain.
What a solution. Therefore, everytime I shut a merchant account and that I am informed that I've a credit, I've to contact billing division to obtain caution! This really is ludicrous and absurd!
Easily didn't possess some one obtaining my e-mails for me personally, I'd not need actually observed that statement and my credit rating might have been dinged.
I'd often comprehend for power providers you'd need to delay a payment period to understand the ultimate quantity, but on the collection regular cost online sites cost that not vary, you'd anticipate a brand new statement?
Damm.incredible! I understand the total amount is little, but, guy it pisses me off they might supply such solutions and terrible support. Never again I'll be considered a client with Comcast. I really hope you guys rot.
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