I hired Chakery Design to design two websites for me, totaling $3,600. I paid both in full within one week of agreeing. Malcom agreed that the first site would be done in 2-3 weeks. The second week I wanted to start the second site, and got no response for it. After 5 weeks went by, I started calling and emailing to get some response about my website progress. I received an email telling me the whole family was sick so they couldn't call or email me. The website designer was also sick a week earlier and thats why he couldn't make progress on my site. Over 5 weeks I only saw two mockups for the first site which were templates. The agreement was that I would get two custom websites, not templates. That is clearly fraud. The last time I contacted him, I requested the work to get done quickly or to issue me a refund. He responded after a couple days and started sending me threatening emails about suing me and told me to "lawyer up". I disputed the charges with my credit card issuer since I have seen no real work on my first site, and no work at all to show for my second site, since it was never started. I still have not been refunded. I am awaiting reimbursement for my credit card issuer, while Malcom continues with threatening emails to slander me on the internet and sue me in Texas.
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