I have a small web site business for over 10 years. I havealways used PayPal that I am verysatisfied with. Several of my customers stated that they would rather give metheir credit card information so I decided to add this form of payment.
I filled out an application with charge.com and it lookedlike going through the process there was no hidden fees and it would be veryreasonable. I was approved but decidednot to use their company and never implemented charge.com on my web site. Checking my bank account I saw transactions that we not approved by me a 8888300555PCI FEE ID: $185.00 fee from Pipeline Data (who are they), COLLECTION AMERICAN EXPRES $7.95, BKCRDFEES MERCH SVC$ -54.95. There is no direct contact other than filling out an email on line tothe company which I did stating I want to close the account because I neverused it and did not intend to ever use it. I also wanted the transaction feesrefunded to me.
The next day Ireceived a call from a man from charge.com stating that I signed a contractthat listed all these fees and if I want to terminate the agreement that thecancellation would cost $450.00. I told him that they were using my checking accountfraudulently and I would close my account. He said they would file a report toall the credit reporting agencies stating I had defaulted. Later that day hesent me an email with a PDF attached of the agreement.
Charge.com used deceptivetactics that are totally misleading. The so -called agreement was not evenreadable and never mentioned all these fess. I would have never agreed signing with them ifthis was clear!
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