Usacomplaints.com » Internet & Web » Complaint / Review: Acer computers - Emachines gateway packard bell bought my emachines computer in march 5th of 2010 and the computer been a headach ever since one month after buying it the power supply went brought it to best buy geeksquad and they woulodnt touch. #630051

Complaint / Review
Acer computers
Emachines gateway packard bell bought my emachines computer in march 5th of 2010 and the computer been a headach ever since one month after buying it the power supply went brought it to best buy geeksquad and they woulodnt touch

I bought my emachines from best buy in march of this year. The first three months it ran great then the power supply blew one night and when i called emachines support they told me to send the unit back and the last time i did that they lost my computer. I explained to the tech support and he told me that i would have to buy a new power supply qand have someone put it in the unit whichi did, then my fiancee was sitting at the computer playing a card game and we hard a big pop sound then the computer went off then back on then off so i am fed up at this point so i called acer america and talk to a lady named lawanda she assured me if i sent the computer back it wouldf be fixed well sent it back and got a a call saying they arnt fixing the computer because there excuse was a infestation with cock roaches and i know for sure their were no cockroaches or bug in the unit at all which their wasnt then i was sent a emailsaying they were in the process of fixing it dont they commpunicate theirI havent heard from since i was told it wqas shipped out on december 12th it i now december 19 aND NO COMPUTER so i guess they lost it again


Offender: Acer computers

Country: USA   State: Texas   City: TempleInternet
Phone: 19494717000
Site:

Category: Internet & Web

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