This is actually the worst company that i've ever handled!!! Our expertise is comparable to most of the other grievances.
I first-placed an order in early August. A couple of days later obtained the e-mail "You'll be very happy to understand your item is really common..." along with a late ship time of 8/16/10. Then following the vessel day a brand new e-mail came stating the vessel day might today be 9/1. Today my radar was up. I named and after several 45-minute waits - I had been informed the product occured up in traditions and wouldn't appear until atleast 9/30, without any assurance. Alternatively, they pressed me to a different, more costly item. They "offered" me extra savings for my difficulty, but I had been still investing over $100 more.
Once The item came there have been numerous issues.
The measurement wasn't PROPER, the shades were wrinkled and unequal, there have been pointed steel dowels protruding on each finish, plus additional problems.
I called again, with increased 45-minute waits, and was informed they'd remake the merchandise.
Right now I had been suspicious, and recorded that I just desired the rebuilding when they might correct the issues. I received no verification and delivered 2 more emails, the final being when used to do not notice back, I'd stop my cost with AMEX. I had been informed that I really could return the merchandise but I had been accountable for delivery. Our position is the fact that because the item is faulty and also the incorrect dimension selectblinds.com must purchase shipping - that they declined.
I ended my cost and also the 2nd group of shades turned up - worse compared to the first.
2 months later, AMEX present in benefit of Selectblinds.com since the organization delivered a notice saturated in lies declaring that I had been looking to get product free of charge and they provided free return delivery!
I've now reopened the challenge and also the fight remains.
0 comments