I agree with complaint #566623 that Compu Technologies or buycomputerpartsdirect.com is a big ripoff. They do not post a phone number or even an e-mail on their site so you can contact them if you have problems. They purposely make it difficult to get in touch with them. BUYER BEWARE!!! Do not do business with this company.
On August 31, I ordered 3 computer motherboards to be placed in DELL student computers at my school from Compu Technologies. That day, I received the one and only e-mail from the Compu Technologies stating that they had received my order. They added a $60.00 shipping charge for these motherboards. Since they were used for elementary students and fit into the small computer case, I agreed to pay this fee (but little know to me Compu Technologies was planning on shipping nothing). I waited until September 17 and after not hearing from them or seeing any shipping notification, I called American Express and asked them to contact the company for me because I had received nothing and been charged for the motherboards and their outrageous shipping fee. On September 23, two of the three motherboards were shipped. On September 25, the final motherboard was shipped. I finally had received the three motherboards by Oct 12.
On October 15, I received a letter that I needed to pay a chargeback fee by October 11 or I would have to pay a 35.00 collections fee. This letter was sent on October 12. (Notice the letter was sent on October 12 with an October 11 deadline.) Apparently, they have you click agree that you will not report to your credit card if you do not receive the materials that you were charged for by them. The reason I feel that they do this is if they want to take your money. You do not get anything and it is pure profit for Compu Technologies. If you contact the credit card company because you have not received the order, they get another $90.00 for filling your order in chargeback fees and collection fees.
Compu Technologies has threatened to notify the credit bureaus if I do not pay this charge. I, like complaint 566623, tried to call them, find an e-mail address, or contact them and I could not. I sent a certified letter to contact them and they refused the letter and it was sent back un-opened. I have received a second letter from them stating that they are contacting the credit bureaus about me. They also lied and say they have sent numerous e-mails trying to get in touch with me. But they tell me that I have never tried to contact them and have ignored them.
If any reader has problems with this company, please let me know through usacomplaints.com. I have discussed with American Express about not honoring this company. I will take all information, present it to the credit card companies and ask that the credit card companies to not do business with Compu Technologies. I also plan on contacting the Better Business Bureau in New Jersey also about this company.
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