ON 10/25 I received three texts all at once at 10:57AM on my cell phone from "34095".
1)"U requested daily mymobilelove texts. Sub services is? 9.99/mo Msg&Data rates may apply. Reply STOP to cancel. Reply HELP for HELP. Enter on Web: 7000"
2)"We all say things we later regret, but you should give (and accept) sincere apologies once cooler heads prevail"
3)"Enjoy your daily Love texts, daily alerts billed at? 9.99 per month! To quit, send STOP to 34095. For help text HELP. Support? Mymobilelove.com "
And no, I didn't make a typo, they actually used a "?" instead of a "$"
I immediately (10:58AM) replied "STOP" to 34095.
I did not receive any further messages and thought nothing more about it until today when I checked my Sprint cell phone bill online and saw the $9.99 charge for "Mobile Love: Alerts - MBLLOVE_ALT -10/25". I had never heard of this company, had never been on their website and had never requested their "service". I do not know how they got my cell number. I called Sprint and they said there is nothing they can do about it and now I have to pay Sprint the $9.99; they will not help me dispute the charge. I did a search online and found other people have experienced the same exact thing (yahoo answers, usacomplaints.com, etc). I found their website by searching for the company on BBB but they do not give a phone # to call and the only way to contact customer service is to give them your cell # which I am not about to do since I don't want them sending me any further text messages and saying that I requested it, and charging me another $9.99. I filed a complaint with the Better Business Bureau and with Domains by Proxy, Inc. Since the address given on BBB is for this company.
0 comments