I ordered Time Warner internet services through this company on 8-30-10, thinking at first that I was dealing with Time Warner. The service representative said that I could have Road Runner for 34.95 for 12 months along with a free D-Link router worth $50 after rebates. She said that I would also get free Superpass for one month for downloading music from Real.com. I told the lady that I was not interested in the music and that she should take off the Superpass from the order. I told her this a couple of times to make sure that she understood and each time she assured me that she had removed the Superpass from the order. But she told me that now instead of the full $50 I would only get $40 in rebates. After complying with all the requirements for getting the rebate and mailing the forms required through registered mail (another waste of money), I found today 11-13-10 that not only was my rebate request rejected, but that the "Superpass" music company Real.com had also charged me for their services after the expiry of the one month free service. Offerwire has committed a serious breach of trust by giving my credit card information to a third party, whose services I did not even need. It seems this company is either loaded with fraudulent or very highly incompetent people. Now I am seriously considering even severing my links with Time Warner, for conducting business though Offerwire.
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