My complaint is that Hughesnet does not inform their customers at the time of sale or installtion about f.A.P. This is an important part of using your computer if you watch movies on Netflix and play alot games on Pogo. I found out about f.A. P the next day when my computer would barely operate. When I brought this up in a discussion with a supervisor at the 1-866-347-3292 number I told that I should have asked. Why would I ask about something that I know nothing about? I simply want my money back because lile I people on the phone if they would have told me about the f.A. P I would have never placed my order, I also wanted the $100 back for the pole that was installed in my yard the installer wanted to mount it to the roof with no gaurntees of no leakes which I wasn, t going to do. If I would have known about f.A. P there would not have been a choice to make.
Hughesnet is deceitful, and a company that big should not be allowed to treat the public the way they do, it, s wrong any way you look I wonder if Pradman P. Kaul the CEO knows about the way things are done, if I can get a letter to him he will!!!
Wayne
middleburg, Florida
U.S.A.
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