I acquired DSL from AT&T on 3/26. I had been instantly billed a-50 buck deposit, that they required from my bank account. 24 hours later I discovered they'd obtained another 81 plus bucks. After I ask what it had been for, no body might tell me. The cost for my DSL arrived of my examining each month. Each month it had been another quantity, why??? Nicely at the conclusion of May my DSL quit functioning. I named and undoubtedly they couldnt find my bill. I believed the surprise we'd your day before had pulled it out. NOOO they tell me I owe for telephone number xxxxxxx. I told them many times, I don't possess a telephone, I simply have DSL. No body might pay attention to me. I had been advised to contact various other figures and was informed the consideration couldn't be discovered and based on their documents the statement hadn't been compensated. I got out my bank documents and included up more than 220 bucks that I'd compensated them in 2 weeks. Well okay you then have to contact soandso. And so I do. They stated the consideration have been shut, actually it'd just been 9 times because the DSL have been off. All of this period I'm looking for out what's happening. I had been also informed when I needed the DSL reinstated that I'd need to begin throughout. Which means another deposit and them taking me blind again. 220 bucks is of cash for just two weeks worth of web.
ATT doesn't maintain great documents, they declare that which you state could be documented however they don't report it. They've no idea exactly what the heck is certainly going on. I'm likely to need to contact the FCC or anything. I simply read articles that mentioned if you attempt to email the boss he'll prosecute you. Really, Google it. Who he believe he's??? I told them I've my documents and that I will require them someplace and also have somebody take a look at them, and so I could possibly get anything done about that. I've no web, no telephone and where am I designed to proceed??? ATT had a monopoly on telephone and web where I reside plus they realize that.
I'm tired of these large businesses hoping on individuals with little if any cash. They dont understand I've all of the documents of anything stated and completed concerning the DSL. Additionally I request a statement about 30 occasions and they'll not send me one. Thats okay I've my records plus they have no idea what's in it simply because they don't maintain documents. Exactly what does it try prosecute a business like this? I want somebody might tell me. Everyone on this website that's a criticism about them must meet up and prosecute them.
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