Usacomplaints.com » Internet & Web » Complaint / Review: Your City Directory - Transaction Clearing Your City Directory Added $39.95 to my ATT phone bill without my knowledge or Permission. #584984

Complaint / Review
Your City Directory
Transaction Clearing Your City Directory Added $39.95 to my ATT phone bill without my knowledge or Permission

A charge of $39.95 appeared on my corporate AT&T phone bill over the last 3 months. I contacted them to inquire what the charges were for and they indicated that is was a web site that they had created for me and this was the charge for hosting it. I advised them that I (the owner) had never authorized these charges and that I already have a website that I pay for hosting separately on.

They advised me that one of their solicitors called my office and that one of my employees had authorized the charges. They also let me listen to a recorded call of the conversation. It appeared to be a solicitor probably from India. I talked to my employee (who has been with me for years and is very trustworthy) and he did remember that someone from India had called our office a few months back and wanted to verify our mailing address. He answered "yes" to his questions to confirm the address. He thought it was kind of strange that he needed his full name and birthday.

Our guess is that this solicitor took his "yes" answers and cut and pasted a conversation that actually never occurred. Our employee would never authorize a charge to our phone bill and he knows that we already have our own web site.


Offender: Your City Directory

Country: USA   State: Florida   City: Sunny Isles
Address: 16850-112 Collins Ave
Phone: 18666399499
Site:

Category: Internet & Web

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