This Company called and asked for an unknown person. The call was put through to me, in personnel.
I informed them we didn't have anyone here by that name, and they asked me my name and if this was Modesto Neighborhood Church and were we located at 3# Tully Road, etc, etc.
I answered yes to their questions, and then they informed me that our directory would be shipped. I immediately, informed them that the person they say ordered the directory did not work here and that I did not have the authority to order a directory and I was not giving them permission to send any directory.
Within a week, we received a bill for $349.95 for a directory. I sent the bill back to them and wrote on the bill that I did not authorize the order and would not pay for a directory if it arrived, neither would I pay to send it back to them. So Do Not Send the Directory.
We have not received the directory, but the bills and phone calls keep coming. My supervisor and I have told them that we did not authorize anything and will not pay for any directory billing.
They called again today and said they had proof that I agreed to everything they said in a taped conversation with their sales rep. They played a tape on the phone for me but the tape was not our original conversation. The tape was cut and everything I told them was cut out.
I asked her where the rest of the conversation was, and she assured me that the tape was not tampered with, that I did agree to everything the Rep said.
I told her I was not going to argue with her, but I did tell whoever I talked to in the beginning, that I was not authorizing anything. When she insisted I did and she had the proof, I hung up on her. I didn't have time to argue with her.
It is really sad that companies are doing business this way. Trying to trick people into being responsible for bills they did not make.
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