This issue all began after I received a statement for that month of Goal for More Than 200 bucks for wire for that month. I called-up and questioned why my statement jumped-up so large plus they stated that I hired lots of films that month. I wasnt aware that anybody in the hosue was hiring anthing and so I inquired around and we didnt. I requested comcast to appear engrossed for me personally since Ive never heard about a wire bill being thus large and since we didnt hire something. We currently purchase HBO, Shotime, Cinemax, and Celebrities, therefore we've ALL video chanels. Additionally we've 2 wire boxes among which comcast never triggered plus one which was damaged (on-demand was Along). Comcast believed it seemed amusing that one film was hired 6 occasions in march, and we've it on DVD so WE ALL KNOW we didnt hire that. Anyway who rents a film 6 occasions in one single month??? Ero and we don't possess a statement this month. She confiorms and stated she would send in my experience a modified declaration.
In Regards to A week later I receive a statement type comcast declaring that I owe $206.11. Puzzled I call-back into comcast and have why I received this if my statement was waived? They've no report of me calling in the beginning. Then I request to consult with a boss and there isnt one operating there that evening. After abotu an hour or so about the telephone and lengthy hold instances the ladies returns about the telephone and informs me the boss I talked to last period included remarks towards the consideration but forgot to really consider of the 206.11. She confirms in my experience its not a problem at-all and he or she stated that she's likely to go right ahead and take it off again, such as the first-person was supossed to complete. I clarify what just how long it required to obtain this satisfied last period in addition to this time around and he or she established in my experience she'll be individually managing it which it had been eliminated. Once more i request a witten statement displaying they eliminated it's delivered to me at my handle on report. She decided I stated thanks and we put up.
Another couple of days pass and that I receive a notice within the email stating that my consideration is late today 107 dollars and that I owe an overall total of 306 bucks. Annoyed by another comcast error I contact the telephone number that I had been provide from the prior individual assisting me. The extension doesn't occur!!! Not really near to an extension comcast usues they said. AND SO I begin with damage in the base AGAIN. Today this is actually the thrird period I've named in on a single problem comcast explained they're sorry about and also have explained is likely to be managed. Today the Statement is informing me the Statement is late and my support is likely to be turn off Easily don't pay immediately. I obtain time-off at the office and phone into comcast to once more strat from damage. This time around I request a boss immediately. I keep in touch with her for one hour and he or she first explained she considers nothing about the account after I particularly requested the final person I talked with e add coment towards the consideration. I speak for one hour and obtain nowhwere. She decides she's likely to consider it and contact me back later within the evening. She calls me back at 700 a and informs me that she hasnt gotten sanything on it which shes still focusing on it. Meanwhile Im not guaranteed if I shoul dpay my statement or not. She believed to postpone and he or she might spot an end about the selections untill the problem was solved. She informs me that she'll contact me tomoorow when she discovers otu what happened. Following day NO-CALL in the BOSS who stated she'd contact me between 5 and 600pm. I enter to work-in the day and phone Venessa and abandon her a note requesting whats happening and just why she wasn't in contact with me recently. I obtain a voicmail doesnt actually band. Afterwards that evening I return from lunchtime and that I possess a concept from Venessa stating they investigated it and also have didn't alter the statement. I informed her that it had been previously determined a couple weeks before with a area technition that it had been difficult for the houshold to rent movies which all-on demans films were likely to be eliminated. She stated they'll adhere wioth the inconvienience charge, but I owe them 300 bucks nevertheless. I call-back and again I obtain a voicmail immediately. This really is illegitimate and somebody must check Comcasts Payment. There's no means anybody in my own home hired any films before the technition arriving to repair it. It was difficult and that I possess the recorded recipt together with his remarks on it to show it.
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