I registered for Comcast in September to get a fundamental wire package. I was enthusiastic cause I'd all of the stations I needed. Then soon after I obtained them-they cut half my stations out without having showing these were transforming to electronic. I'd to pay for exactly the same cost for that stations I had been now-not receiving. Then I keep to-go from the nation and so I stop my service. I come home and have Comcast if we are able to reconnect my wire support. I question them easily may obtain Cnn and Foxnews using the simple wire support plus they inform me oh yes you'll obtain much more stations and so I am like excellent indication me-up! The comcast service representative informs me I've to become house between 12:00Pm and 4:00Pm since that's once the man will connect my support. And so I wait and that I wait and that I delay, lastly I contact Comcast where's the man who's in the future connect my wire? She informs me there is no reference to my bill. I'm like what! I tell her I named the week before and requested in order for them to connect my cable, plus they advised I'd to become house between your hours of 12:00Pm and 4:00pm. She informs me I don't have to be house once they connect my cable which she'd try to get somebody out to connect my cable. They connect my wire lastly, and that I get all of the stations I needed like they said. I abandon 24 hours later togo outoftown to get a week 5, I come home and half my cable stations are eliminated! I'm like ugh! I contact Comcast requesting them exactly what the heck is certainly going on? They inform me oh with simple wire you simply get 32 stations. I struck the top heading what! I told them that I spoke towards the costumer support individual plus they explained I'd get these particular channels with fundamental cable. The support person stated no, that you don't get these stations. I mentioned I'd like my service turn off I no further wish to cope with your support. They explained I still need to spend $37.29, I had been like what I had been not the main one who created the error here. I subsequently named customer support again-this Am to keep in touch with a boss. I distributed to the boss the criticism I'd with Comcast that i distributed to another customer support individual and experienced I ought to not need to cover their errors. The Boss explained, oh that Comcast all messed up and offered people many people more stations they must have not gotten today, as though which was likely to make me feel much better. I told him they have to recognize their clients since they're the main one who created the error not people which we ought to not need to cover their errors. He explained I still need to spend the $37.29, he explained I will document a with Comcast easily desired to. Like this these were truly likely to do something about this. Used to do not believe requesting to not spend the statement was a large selling price for several I've been through with Comcast.
I'm really dissatisfied in Comcast, and that I may inform these whom consider Comcast due to their wire that they're creating a large error and also to please not create exactly the same one I did so by joining them. I submitted a study with customers matters and aspire to observe some justice done-for the clients which have had problems aswell.
Thanks Jeanie
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