Usacomplaints.com » Internet & Web » Complaint / Review: AT&T - Unauthorized debit from checking account. #560134

Complaint / Review
AT&T
Unauthorized debit from checking account

I shut my AT&T telephone and online sites consideration after 6 decades of exemplary support supplied by AT&T. That is where the problem started. I forgot to get rid of the autopay I put up online before I terminated support. After I recognized it I named AT&T plus they stated not a problem, they'd quit the autopay and deliver me your final statement for me personally to pay for by check. They ceased the following autopay, but never delivered me your final statement and simply got the ultimate statement sum out-of my bank account including one more cost which was unclear in my experience. I named them-and after being moved around at least five occasions, and hung-up on, I eventually got somebody who stated they might assist me, but desired to understand when they keep in touch with me about additional options open to me from AT&T. I said no. They needed another telephone number on me so that they might contact me to market me services, I SAID NO. I simply wished to discover what the additional cost was for and make certain there could be no further debits against my bank account. Our web billing period finished on fifth, and that I terminated about the 9th which means this created me accountable for the whole weeks payment. After I terminated I had been not informed this. Evidently it had been within the unique contract, however it might have been good in order for them to advise me of the after I terminated. No further at&t for me personally!


Offender: AT&T

Country: USA   State: California   City: Anaheim

Category: Internet & Web

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