11 July 01 I ordered a daybed for 679.99 from the internet company dock24 and paid for it with my Mastercard. They told me to expect a 7 to 9 week delivery time. After 9 weeks I sent a E mail to them and received a reply from Wendy @[email protected].
She told me that "all the orders placed with dock24 couldn't be filled since their merger with Shamic & Co. We would like to cancel the order, credit your card and reorder with our new system." That sounded reasonable so I agreed and they sent me a new order number.
Two days later I called my credit card co. To see if they had credited my account. They had not. I then sent another e mail to Wendy and she replied that they had sent the refund to my credit co. And for some reason it isn't showing up on my end. Also she informed me that the bed was ready for shipment and would be sent as soom as I straightened out the credit problem. I called my credit card co. And they said that they had difinitely not received the refund.
After checking your Web page I now know what all the stalling is about. I then tried to call their 800 telephone number and was connected to a company in Maryland by the name of Cap World who said that they didn't have an 800 number. I called the number a second time to ensure that I hadn't misdialed and got the same co. Obviously I along with several others who have registered with your Web page have been ripped of by dock24/Shamic & Co.
0 comments