Usacomplaints.com » Internet & Web » Complaint / Review: Webex - Debited my credit card for $1000 with no authorisation, for a product I did not orde. #547494

Complaint / Review
Webex
Debited my credit card for $1000 with no authorisation, for a product I did not orde

On the 15th August I canceled my companies Webex account. I received confirmation of this cancellation from Webex by e-mail.
Monthly Credit Card charges also stopped going through the company credit card.
The company no longer uses Webex, and I am the only person who has the company CC account details.

On the 3 Jan Webex debited the CC with $1000.

This was not approved, authorized, agreed etc.

I have bee in constant attempted communication with Webex since then. This is difficult and expensive as I am in South Africa, so telephone calls cost a fortune to support, and the time zones mean I can never find any one in the office. Support is unhelpful and un empowered. I e-mail every day. Each time geting more and more threatening. I am now threatening legal action.
This is at best fraud, at worst, theft, by a major multinational organization.

Beware


Offender: Webex

Country: USA
Site:

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google