I recently rented a house that already had a hughes net dish and modem. I called to reactivate them and when i got home it wasnt working. I called their tech support (big mistake) they had me run an update and the signal dropped from an 80 to a 15, they had me try everything they could think of and then told me i needed a tech to come out and it would cost $125.00. I knew whatever they did had caused the signal to drop. Two months later i finally got a tech to show up and tell me that hughes put me on the wrong satellite, finally i got the internet to work a few days ago and today called to have it turned off.
I have run into some pretty horrible costumer service, and some pretty horrible services from companies and this is my first web complaint because their service is really bad, i thought i could do a little more surfing before hitting the FAP, i would go on the internet for less than an hour (basic webpages no video or large files) and hit the FAP. Please listen to everyone this service is NOT worth the money.
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