This is a warning to small and medium business owners and consumers across the country. This company, GoInternet.net aka Mercury Internet and Venus Voicemail are pulling a huge scam across the nation. You are probably already being billed without your knowledge. This company fraudulently signs small and medium business owners up for Internet services that 99.9% of the time had no idea they were being charged for the service. Consumers are being billed for a voicemail service that they have no idea about.
Let me tell you how it's done. I used to work there. I know. I didn't participate in the scam but I found out how it worked. I couldn't work there knowing the scam they were pulling.
First, this company hires telemarketers every single day. They expect, at least 50 new employees to be in the training class everyday. This is because they have a huge turnover and hire drug addicts, ex-convicts, and other miscriants of that nature for the telemarketing department.
Second, telemarketers are promised bonuses per
signed up customer. This service is not a worthwhile service so it is really hard to sell. The company provides a website with 24 hour tech support and email accounts but the thing is. You had no idea you had a website that may or may not represent your company
correctly. All of this for $29.95/month. Sounds good, right?
What the telemarketers do, since it is a hard
to sell the service at that price considering
you can make your website and maintain it yourself for free or for a lower cost, is call the business or consumer and tell them that they have a package that is waiting to be delivered to your home or business and they need to verify your name and address. Most people, being naive, give there information and WALLAH! You have internet service!!!
You are now being billed $29.95 a month for a service you had no idea you signed up for. The kicker is this. The company has to send the consumer literature in regards to the service. Most people think it's junk mail and throw it away. What they don't know is that, you are not charged for the first 15 days but if you do not call and cancel within in that time, BAM! You are charged. It's all in the literature.
I used to work for the Customer Service Dept and learned of all the customers who truly had no idea they were being ripped off. I researched the claims on my own, and found that it was true. The telemarketers were scamming people and it was an accepted practice within the company. I am since out of the company but when I came across this website, I just felt the urge to let the world know.
BEWARE! NEVER give personal information over the phone. If anyone is sending you a package, they already have your name and address. Be sure to read all your mail before throwing in the trash. You may just be missing something very important.
Signed,
Disgusted Former Employee
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