Long story short, I was physically assaulted by a worker there at the Studio City Planet Cyber. I paid to have a hard drive transfer and they didn't do it successfully. I tried to leave with my things after ALREADY PAYING and he tried to make me sign some release form. I refused and he grabbed my things - some fell to the ground - he was physically trying to keep me from leaving the store, followed me to my car, then tried to keep me from leaving the parking lot. I filed a report with BBB and my CC company.
After my CC company refunded my money, I received a call from the guy that assaulted me and he said "Don't f* with me, I know your address, come to the store, sign the form and give me my money back or you are going to be sorry."
If you want to be ripped off, assaulted, not get your computer fixed, and be threatened over the phone - go here.
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