Beware Physical Assault, Sexual Discrimination and Being Ripped-off!
The business agreed to "check out" my daughter's vehicle and prepare a repair estimate. They did not communicate any financial obligation or commitment for doing so, nor was any permission or consent given by my daughter or myself. After declining the -excessive - repair estimate, the business refused to release the vehicle and demanded an $89 "diagnostic" fee. According to NV law, no charge over $50 can be charged without -written consent-. They never said anything about any fee to look at the vehicle. No consent was ever given, written or verbal.
While arguing this fact, the business's representative physically assaulted me (criminal investigation in progress). After the assault, the business's 2 representatives threatened me once again to leave the premises, hitting me with the door in the back as I was leaving and calling the police. Subsequently, they "club-locked" the vehicle.
Only after reporting the assault to the RENO PD and their illegal activity to the Nevada DMV did the owner of the business release the vehicle without charge.
It it unconscionable that this stereo-type still exists today. They tried to force my daughter to pay something she does not own in order to get her vehicle back and assaulted me when I refused to pay. One would think this place was run by the Mob... Demanding payoffs, abusing women and perpetrating violence when they don't get what they want.
Do not use this business under any circumstances!
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