Door-to-door sales person promised faster speed, lower prices, free install. Person on the phone at AT&T promised same thing. I got the same speed (100mps), was charged $150 for the installation, and my monthly charge has nearly DOUBLED.
I had Bellsouth with 2 phone lines and DSL, no cable tv. The DSL cost $28/month. The U-verse costs $48/month.
Up till now I have been treated fairly by Bell/AT&T. I will never do business with them again without getting their promises in writing.
I called and they waived my installation fee. But they would not give me that in writing. Based on other complaints here, I do not expect them to honor that waiver. I will be looking for another service. How I regret paying more to get the same thing.
When I cancel this and send back the hardware, I will track the shipment as I see others getting shafted here. I stuck with BellSouth for 20 years since my dad retired from that company. What a sap.
0 comments