On May 10 I purchased an XBOX 360 elite for $226.50 from cnc_imports on EBAY. I had this xbox less than a month before it broke around the first of June. I contacted cnc_imports via email explainning the problem. He seemed very nice and offered me a exchange. I fedex the broken product to him.
Around June 24th I receive the second xbox, which maybe have actually been the first one "fixed" but have no record of the second serial number, and within a matter of one week this one broke giving me a error code telling me to call customer service!!! I again email cnc_imports asking for a full refund since the cost of sending both xboxes back fedex to him plus the amound of the 20% stocking fee was going to be a loss of half the total amount of the product! He declained.
On Aug. 21 he received the xbox via Fedex but I have yet to receive my refund!!! He went for July 14th through October 9th without even contacting me about this refund, while I was sending him multiple unsuccessful attempts via email asking about the status of my xbox refund! During this timespane of being waiting on a reply from cnc_imports I lost my chance to leave negative feedback to warn other buyers! (Did he do that on purpose? I wonder)
This xbox that I purchases was within the 60 day warrenty that he stated on his product on Ebay but yet I can't get ANY of my money back. I have out $226.50 plus the cost of two fedex shipping to have the broken product shipped back to him. There are several people that have filed a complaint about this ebay seller that have gone through similar situations like me. I hope someone puts a stop to this ripoff ebay seller on the internet!
On October 8 I sent another email to cnc_imports asking him to refund my money or I had no choice but to turn this matter out of my hands. He did finally email me back (October 9) stating that he would gladly refund my money that it just SLIPPED his mind. Then asked for the item number, amount paid, and my paypal id. I within hours emailed hiim back with this information but as of today still have not receive a refund.
Buyers be very careful!!! This seems to be a situation that i am not alone in... The lost $226.50 plus two shipping cost is not nothing!!! Please, please, be careful!!!
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