Usacomplaints.com » Internet & Web » Complaint / Review: Ebay - Paypal - Seller account limited, $5,000 reserve, over 80 disputes filed. #515373

Complaint / Review
Ebay - Paypal
Seller account limited, $5,000 reserve, over 80 disputes filed

I started selling on eBay in August. Within a week, they limited my account and wanted proof that I had the items I was selling. I provided them with receipts and invoices, and the limitation was lifted. A week later, there was another limitation! This time they wanted more receipts for items and tracking numbers for items I had shipped, so I complied. Another week passed, and there was another limitation wanting more of the same. Then three days later my account was put under a full review. They put a reserve hold on my account of $5000.00, a 7% daily rolling reserve which holds 7% of all the sales coming in from eBay to PayPal. I thought, OK, no problem, I can live with this. Then just a day or two later they started holding every single payment that was coming in through eBay, and I had no access to any of my funds! They keep telling me it is to protect me, but instead they are ruining my business. I cannot afford to ship all these items out of pocket, yet they want me to ship but will not release my funds.

Then 2 days ago eBay suspended my account due to the limitations on my PayPal account and sent emails to all my buyers saying that they may have participated in a fraudulent purchase. Now everyone is freaking out that they are not going to get their items, and over 80 people have filed disputes or claims on my PayPal account.

PayPal is a complete ripoff, and as soon as they release my funds and all of this is squared away, I will never use them again for anything. I highly recommend that if you plan on selling on eBay or anywhere else, you find an alternate source for your payments! They said they limited my account because my shipping time was slow, so they are holding payments until I ship. Well, how do they expect me to ship out items when they will not give me my money? I am fed up with eBay and PayPal and will never deal with either one ever again, even if my life depended on it. I honestly feel that what they have done to me borders on illegal, as they are causing me financial loss, bordering on business closure, not to mention physical stress.

I am disabled and cannot drive, and this was the one thing I could do from home to help out by supplementing my husband's income, and now they are ruining this for me! If I knew how to go about suing them, I would!



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