PayPal is withholding hundreds of dollars for eBay items I sold. All items have been verified delivered with valid UPS tracking numbers. I have also received positive feedback for the items. I filed a complaint with the BBB, and they were NO help! They claim that PayPal has over 6,000 complaints that have been "resolved," however their definition of resolved means that PayPal responded to the complaints, NOT that anything was actually fixed.
I requested a review of my account several times to ask if at least a portion of my balance could be released, however after speaking to many rude PayPal agents the answer is NO.
PayPal claims they are holding my funds in case there are any chargebacks on my account. How can an eBay buyer initiate a chargeback for items that were not only delivered to them but for which they also left me positive feedback? Since eBay and PayPal are one and the same, they can see my positive feedback.
Every time I call PayPal I get another excuse or another answer. Bottom line is PayPal is holding my funds for 180 days and refuses to even take a look at my account. I have spoken with management and escalation departments only to be hung up on and have my questions ignored. PayPal gave me no notice of my account being permanently limited. I was not given any options or asked for any information. Someone at PayPal simply flipped a switch on my account, and I am now out hundreds of dollars!
The BBB is to blame as much as PayPal. They refuse to help my claim and simply closed it without any resolution. PayPal steals your money, and they are a complete scam! Do not buy or sell on eBay or use PayPal!
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