Usacomplaints.com » Internet & Web » Complaint / Review: UOL Mysite.com - Mysite.com Unauthorized charge on my credit card. Run around and loops on website to cancel. Different numbers to call with limited hours. #510860

Complaint / Review
UOL Mysite.com
Mysite.com Unauthorized charge on my credit card. Run around and loops on website to cancel. Different numbers to call with limited hours

I recieved an email saying they are confirming the charge on my credit card for $19.95. They list a number with limited hours to call: basically my working times!
I got on the website and tried to go through their cancel process and was put in a loop that said I couldn't cancel because my domain name wasn't my primary, so I tried to go the the registory.com address they provided and got a run around there!
I tried to go in and cancel my credit card information and it would not allow that. I could not get out of that area unless I marked agreed with their terms. So I just backed out. I do not like them storing my credit card information!
I emailed their info address and told them I would be reporting them to this site. I will also be going to my bank and reporting it as a fraudulant charge.
I was not given any option to cancel in the email they sent.
I spent a couple of hours trying to cancel on their website. I tried to call their 800 number, but they were closed. They are on Eastern Time, I am on Pacific time.
It is totally wrong for a company like this to automatically charge my credit card without specific concent on a transaction.


Offender: UOL Mysite.com

Country: USA
Phone: 8003961999
Site:

Category: Internet & Web

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