Usacomplaints.com » Internet & Web » Complaint / Review: GreenGeeks.com - Decieving money back guarantee and billing practices. #504822

Complaint / Review
GreenGeeks.com
Decieving money back guarantee and billing practices

Watch out for GreenGeeks.com! Listed here is my criticism against GreenGeeks.com

Net offers about GreenGeeks.com website hosting support. A caution: About GreenGeeks.com Hosting Support.

Do Not make the error I created. This criticism against GreenGeeks.com is 100% correct and sincere.

I put my purchase with GreenGeeks.com recently and employed the discount rule Boonex10 at checkout like they believed to do to get a $10 discount. GreenGeeks.com stated should you spend with PayPal they'll return the $10 discount following the consideration is billed. The reimbursement never arrived and that I delivered and mail to GreenGeeks.com billing department. And received no response.

I've been a person of Geekhosting.com "no regards to GreenGeeks.com" for 12 years today as well as their technology support is the greatest & genuine 24/7 assistance. I had been searching on Boonex to get a host since I'm lacking fortune adding Dolphin on my existing sponsor. I thought that I'd attempt among the Boonex affiliates given that they declare in order to host Dolphin without issues. I've tried changing hosts previously without any chance. I compared all Boonex affiliates and investigated grievances online about each internet then select GreenGeeks.com.

GreenGeeks.com provides a free domainname along with a one month return promise whenever you subscribe to annually. I often utilize GoDaddy.com to purchase my $7.20 areas but GreenGeeks.com stated the site was free and that I had A30 day cash back guarantee and so I had nothing to get rid of. Right? Really, very, very, incorrect! More with this further along.

I first recorded into my consideration on the Linux host and in to the Linux control cell that we am really acquainted with. I tried adding Frontpage extensions on my bill. A mistake message seemed and stated it might not deploy the extensions. I've mounted these extensions on more than 300 sites in my own lifetime and not had an issue till I changed to GreenGeeks.com.

Josh Dargie at GreenGeeks.com Customer Support stated for me personally to utilize a diverse method of importing my documents because they couldn't discover a method to repair my issue. I stated that was undesirable since this is actually the method I perform, and that I like importing using Frontpage extensions. I've more than 90 live sites to keep. I wont change the way in which I run my daily company simply because they couldn't obtain a very, very fundamental crucial element of the control cell running properly.

I got a screen-shot of the error information and delivered it for them. They stated that might assist them out plus they might return to me only a little later. Which was the final I noticed from Josh. Envision a fresh client being taken down by customer support about the initial time. I had been informed they'd get straight back in my experience since I'd lots of function to complete which was producing my importing consider 4 times longer than standard. I waited until night plus they never named or sent back. What happened towards the 24/7 customer support they provide? Another large lie. I actually donot believe they have a person service department. Seems like the organization has been go out of the basement house.

I told them I needed to consider them on their one month cash back guarantee. After just one evening to be their client some tips about what they'd to express about this free domainname & 30 cash back guarantee.

I also told them that I'd purchase the domainname for that cost I'd have compensated Godaddy.com $7.50 so that they do not shed anything on my bill.

This Is Actually The reaction I obtained from their store:

Wayne,

Thanks for the tolerance. We've ended your consideration with Inexperienced Geeks and we've returned your charge card, you need to observe that reimbursement within the next 3-5 business days, should you choose not please return touching us and let's understand. The reimbursement was for that price of the bundle ($95.40) less the price of the domainname we listed for you personally that will be ($24.95) so that your complete reimbursement is $70.45.

This mail they delivered me suggests everything people. This short article can also be being printed on each and every customer criticism site On The Planet.individuals have to be conscious of this bad hosting support as well as their misleading guarantees and payment methods.

I advise all you huge numbers of people who study this published online criticism in the countless sites it exists on, watch out for GreenGeeks.com


Offender: GreenGeeks.com

Country: USA   State: California   City: 1158 26th St. #446
Site:

Category: Internet & Web

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