Usacomplaints.com » Internet & Web » Complaint / Review: EarthLink - Terrible service. #500913

Complaint / Review
EarthLink
Terrible service

Earthlink is utilizing the cheapest type of company techniques to prevent losing clients. They presently won't permit clients to stop via mail or through the web site, just by phone or certified notice. I called Earthlink to stop, and were informed that computers were along, and also to call-back in 24 hours. I called again in twenty four hours, and received another phony justification in regards to a surprise creating more computer issues. On both events, I requested the consultant easily might merely provide my bill info within the telephone, therefore it might be on paper and applied once the computers were back-up, and on both occasions this answer was declined. It had been apparent that Earthlink was which makes it extremely hard to stop service. Unsurprisingly, putting my initial purchase for support was easy, and achieved online! The corporation went gradually downhill since being combined, and also the service-level went from exceptional to dreadful. I'll flourish in eliminating my support fundamentally, and certainly will never make use of this organization again.


Offender: EarthLink

Country: USA
Site:

Category: Internet & Web

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