The Best Buy store in Olympia Washington charged a ten dollar re-stocking charge after first refusing to take back a still factory sealed Sandisk 4GB storage device because it was after the 30 day return policy. After telling the clerk my computer operating system, she pulled the wrong item. The item was never opened and the original receipt was with the item.
I called their customer service toll free line, and told them what had happened, but the customer service clerk on the line would not refund the ten dollars the store charged me, even though it was their error.
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