HomeCenter.com delivered me a totally diverse item than that which was requested. Not just could it be diverse to look at, however it is wholly unique in functions. I requested a Alsons 650 shower-head from HomeCenter.com that will be outlined like a 651CBU on HomeCenter.com. The shower-head I obtained is definitely an Alsons 653 (even though label onto it claims 651CBU) outlined like a 653CBU on HomeCenter.com. I adopted the businesses returns process and posted a return and outlined that I obtained the incorrect product but still desired the right item. After waiting many times I sent a an update. The next business-day I obtained a phone from the consultant. The consultant requested me a couple of questions then reduce me down and explained they wouldn't recognize getting them back until I settled A - 25% restocking charge. From that time about the consultant turned aggressive and wouldn't I would like to talk. She mentioned repeatedly that their items all-state "Picture found may vary from real item look, particularly end and shade." I reiterated to her the product was not slightly unique, but was actually a totally different item. Lastly I simply hung-up the telephone because it became obvious she was reluctant to really create their error right. I had been delivered an item apart from that which was requested. I no further need the right product from their website. I simply wish to return the merchandise and not conduct business together again. Personally I think their business methods are misleading at-best.
Actually I began to believe these were misleading once the website provided free delivery, however the in the last second within the checkout procedure billed me $8.95 "handling charge" which involves simply somewhat greater than exactly what the price of shipping could be.
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