Complaint / Review
Plantdevdstore
Bought dvds i know not high quality but said they had a refund policy for defective tapes never answer my emails and no address to return them

I bought tv shows dvds from the company. They had a return policy for defective tapes but when i send an email I get no response.

They have a contact us email listed on their website, still no response. The dvds are shipped with no return address label on the box so u cant even return them.

This is what they state for defective discs.

What if I have a defective disk?

Simply email us using the "CONTACT US" button with your order number and defective disc number and we will send a free replacement.

100% Customer Satisfaction is Guaranteed

We guarantee all our DVD's to be of the highest quality and your satisfaction is our priority. Rest assured that when doing business with us you will always receive quick, professional and courteous service.

Your happiness and satisfaction is our #1 Priority.

Refunds:

If a customer is not 100% satisfied with their order, they may contact us within 15 days of receiving it for a full refund. NOTE: Shipping Charges will NOT be refunded.

Well is all pretty bogus if they never answer your emails about returns or defective products.

Karen
Calgary, Alberta
Canada