Yesterday [Oct 31] I noticed TWO entries on my credit account! The only identification was DRI*ELEMENT5.com. Not having made any purchases on this card [putting me over credit limit, with fees & increased interest rate] I knew this had to be a fraud. Immediately contacted Credit company, cancelled card, but was told if charges were legitimate they would still be applied. Tried the web address of DRI*ELEMENT5.com and was re-directed to a search engine with hits such as this site. "Must defiantly be a Fraud!", but how can that be with months, years of complaints? Finally tried just ELEMENT5.com and discovered they are a order processing company for various internet companies. Page allows you to put in e-mail address and last four digits of card number, then you are logged in to your "account".
PCTOOLS.com was the real aggressor in my case. On Nov 19, I had PURCHASED (my registration e-mail says so), Registry Mechanic and Spyware Doctor. These were billed thru DRI*ELEMENT5.com and I never questioned these charges because I had made this purchase. I used the software for a while, but then "strange" things started happening to my computer (other programs not working, changes to settings) due to changes in my registery. I deleated these PCTOOLS software, and wrote it off as a bad investmenbt. Now the billing (once I found it) shows this as a subscription service self renewing EVERY YEAR!
BUYER BEWARE PCTOOLS is junk software that lures you in thru "free trial" that "identifies" problems, but then requires you to BUY the software before "fixing" the problems. But really causing others! Now to add insult, NO "legalized theft" to injury, call a purchase, a subscription (their website disclosure alludes to IF this program is a subscription but not that it is) They say you can cancel at anytime, but they will only refund for the first 30 days. Called pctools, they say they can only put money back to original account [now closed] to contact elements.com [800 406 4966]for any other type of refund.
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