Complaint / Review
The Enigma Software Group USA LLC
Spyhunter software does NOT do what it's adveritised to do. Company won't give refunds

I purchased Spyhunter anti-spyware software from Egnima on Feb. 15th. I had it running on my pc on May 25th when my PC contracted a very bad malware.

I had to call in a PC tech to my house to clean it out at the cost of $115. I took pictures while the PC Tech was here and cleaning my pC. The logs and malware cleaning info.

I also had Norton Antivirus on my PC, as well, at the time. I wrote to them and asked them for a refund. Without question, they refunded my account right away in full.

I wrote to Egnima and got the same person each time I wrote. Each time, he argued with me and told me it was my fault for contracting the malware and that he "was not going to give" me a refund.