Smc has changed so much over the last three years. I was a member three years ago. Not bad. Just recently got reinstated. I wish to God that I had went to the internet first. I only ordered $246 worth of merchandise. I ordered on May 12th, I just found out that my order will not be here until May 22. For $70 shipping I know it could of been here faster than that. I sent two boxes to Afghanistan, and it was half the cost for shipping plus it got there in 4 days. Please, what are they doing sending my order by pony express.? When you call with something to complain about, you hear all kinds of giggling in the background. When you call the number in california 805-578-5500 the recording is so messed up. Our hours are 6am to 8pm. Well I am calling at 7:20am, no answer. The recording also tells you that you can contact them by e-mail by going to smcorp.com and clicking on "contact us" there is no such link to click on. This corp is so unorganized. If I were Tom Bosley I would be ashamed to be associated with smc. But then maybe that is where he is making all his money, by ripping us off.
Thank You I will never order anything again from smc.
I just have to count my lucky stars I guess, by reading the rip offs, I only lost a small amount of money. Thank you for letting me vent on you website.
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