I ordered a large order from these idiots. Handbags of all kinds. It took over one month to get to be, but before that I tried to cancel my order.
They said they don't cancel orders! Nothing was on their website about not canceling orders.
They kept giving me the run around about things being out of stock. But then the same day someone else from the company called and said he personally went to the stock room to fill my order.
For a large order they charged me $70.30 handling fee and $85.00 shipping fee. It only cost them $14.00 to send to me.
I wrote many emails asking about the orders and recieved no replys. Then when I called they sounded like telemarketers with rebuttal lines.
They finally sent an order worth $856.00 of garbage. The order was messed up, I recieved less bags than what was on the order, and wrong colors of some. They called me a liar saying the owner himself checked the order and I got what I ordered. NOT!
They will not refund my money or fix the messed up order. They charge way to much for shipping and handling and are extremely rude when you complain. "They are from NEW YORK and people in Iowa don't even know about their products" They thing they are some kind of rare breed just because they are on the east coast lol.
They call and harrased me over the phone saying their policy has no refunds. Of course they would, because they know that everyone would want a refund after they mis represent their products to be "THE BEST".
They say they have a case to favor them because I ordered more than once. I only did so because I had friends want to order also that do not have access to computers. I didnt get to see what a RIP OFF the bags were before I placed other orders for my friends.
Dawn with the company things she is cool because of her accent. But rest assured, she is not. She is a member of a rip off company from hell.
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