I used to have servers with Cstriker.com, a Subsidiary site of Art of War Central.
Art of War Central owns many sites, including xoomservers.com, voicebright.com, cstriker.com, and artofwarcentral.com (I think theres another few)
I used to have THREE servers with Cstriker.com, I had paid for a 20 slot Garry's Mod, 10 slot Garry's Mod, and a 14 slot Team Fortress 2 servers, I had prepaid all of these servers for a combined total of 9 months. As of yesterday, they proceeded without warning to delete my entire TCAdmin account and shutdown all of my servers. When I contacted them about it via support tickets, someone did reply.
This was there response, the representatives name is unknown to me.
Code:
I can not find any services for your in our control panel i will have to reinstall your servers to get these working, however the info on the account is unlear on what you have as a reacurring billing server.
Can you give me a list of services you are paying for so i can have these reinstalled for you?
Thank You
Ticket ID: #882171
Subject: Poor Service
Status: Answered
Ticket URL: http://accounts. Nagametech.com/viewticket.php? Tid=882171&c=ObmgjHg9
When I attempted to view the ticket again today and respond to it, their site said the ticket didn't exist. I attempted to login to my support account to check to see if it was actually there. I was unable to login, and attempted to recover my password, when I tried this, it said there was no account associated with my email address anymore.
So I proceeded to register for a new support account in order to continue contacting them and attempt to solve this major issue.
At this moment, I have an open ticket with them, I have full proof of my services, as well as the invoices from PayPal from when I paid.
Might I add, that the TF2 server was purchased only last week, so my services were cut off short by 2 months and 3 weeks, my Garry's mod servers each had over a month left before the next bill was due.
They owe me over $200.
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