Usacomplaints.com » Internet & Web » Complaint / Review: LiftSP, Dr. Steven Jepson, Yourperfectface.com - Delivery not timely, Cancelled but still charged, Cannot reach by phone. #440680

Complaint / Review
LiftSP, Dr. Steven Jepson, Yourperfectface.com
Delivery not timely, Cancelled but still charged, Cannot reach by phone

I ordered the free trial for S&H only. Product arrived one day before trial period expired. I called and cancelled, was given a confirmation number and their assurance that no more charges would be made to my credit card. They did however try to offer me a reduced rate. I declined. This was on March 16.
On March 27 my credit card was charged &79.95. The telephone number on the printout receipt page lists customer service hours Monday-Friday 7am to 12am Central Time and Saturday and Sunday from 7am-5pm Central Time. When I called them I received an automated message that business hours were 8am-5pm Mountain Time. The website has no place to email them.
I contacted my credit card company to dispute the charge and am awaiting further notice.
Also note that the woman in the ad is on at least 8 other sites and she has different names on different sites as well as different hometowns. I noticed that when I click on these ads she is mostly from Santa Anna, TX, but with different names. I don't recognize any of these names and I DO live in Santa Anna, TX. I may not know everyone, but I think I should recognize at least one.



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