I purchased this product with the understanding of full refund if product does not cure the problem associated with your computer. It does not work the way they promoted it to. I scanned my computer and it came up with all kinds of things that had to be downloaded or installed, yeah everything but the one file I was looking for.
I have been trying to find a contact number to request a refund and there is no way to contact them. Their technical support is of no help.
I would definitely not purchase another product until I read rip off reports.
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