I had water damage to my iPhone and found Northbay by a Google search. I contacted them via email and they quickly responded to mail it in and it would be repaired in 7-10. I corresponded with them 3-4 times prior to sending and they always responded quickly. My phone arrived via FEDEX 2/19 and I have not heard a word from them. I have sent 4 emails and left a voicemail but the never reply. I started getting uncomfortable about the company and started doing some more research only to find numerous other people who have been without their phones for upwards of a year! The phone is too expensive to start with and they are stealing them! Whatever happened to doing good service for a good price and maintaining integrity? Instead people take the easier softer way and steal! I, along with many others, are doing everything we can to spread the word about this scam and get the guy to be held accountable! This is BS and maybe shame on us for trusting somebody!
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